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Post Purchase Support
Information about using and owning a VeRelief device.
General Questions
Policy Questions
Shipping & Fulfillment Questions
Using Package Protection
User Experience Questions
- Pain or discomfort while using a VeRelief device? Here's what to do.
- I feel dizzy or lightheaded after using my device. Am I using my device wrong?
- I'm Chemically Sensitive. What Are the Accessories Made of?
- How Long Do The Effects Last?
- What Are The Side Effects?
- What Does VeRelief Feel Like?
- Eliminate stinging / using the skin hydration gel
- What are the effects on heart rate?
- My HRV isn't changing.
- Why is my skin turning red?
- Is it possible to overuse VeRelief?
Getting Started & Using VeRelief
- How Do I Stimulate the Right Spot with my VeRelief Device?
- Can I access the Instructions for my VeRelief Device Online?
- I Do Not Feel Anything from My Handheld VeRelief Device? What Am I Doing Wrong?
- Getting the Most Out of Your VeRelief Device
- Using VeRelief with Breathing
- How Long is it Okay to Use VeRelief For?
- How Many Times Can I Use VeRelief In A Day?
Comparison Information
Protocols for Use
- VeRelief Prime Mode 1: The Anxiety and Nausea Protocols
- VeRelief Prime Mode 2: The Sleep Protocols
- VeRelief Prime Mode 4: The Performance Protocols
- VeRelief Prime Mode 3: The Stress Protocol
- VeRelief Prime Mode 5: The Panic Protocol
- Can I use VeRelief to reduce headache pain?
- What is the Low and Slow protocol?
- Stress Recovery Protocols: The 2-Minute and 10-Minute Methods
Unit Maintenance Questions
Device Troubleshooting & Technical Issues
- My device isn't working
- The last light is not blue, is something wrong with my VeRelief device?
- Troubleshooting: What to Do If Your VeRelief Device Has No Output
- Troubleshooting Guide: Mode Selection Issues on VeRelief Prime
- Troubleshooting: Handheld VeRelief Device Button Issues
- Troubleshooting: Lightbar Issues on VeRelief Prime Gen 3
- Troubleshooting: Battery Not Holding a Charge on Your VeRelief Device
- Troubleshooting: My Device Stimulation Feels Sharper or Duller
- Troubleshooting: Electrodes Fell Apart or Shrunk
- Troubleshooting: VeRelief Pro and PEMF Device Issues